FAQs

Got Questions?

We've Got Answers!

Find quick solutions to your queries with our comprehensive FAQs.

Product Related FAQ's

Riddhi Hing ensures premium quality by using carefully selected raw materials and time-tested processing methods to retain aroma, taste, and purity.
Our Hing is natural and processed with minimal edible starches for usability. We maintain high standards and do not compromise on purity.
Our raw Hing is sourced from trusted suppliers, primarily from Iran and Afghanistan—known for the world's finest asafoetida.
Currently, we focus on authentic raw and compounded Hing. Flavored options are not available as we believe in delivering pure taste and tradition.
Yes, every batch undergoes rigorous quality checks and lab testing to ensure it meets food safety and quality standards.
When stored in a cool, dry place in an airtight container, our Hing can retain its aroma and flavor for up to 12-18 months.
Crystal Hing is the unground form with stronger potency. Powdered Hing is processed for daily cooking convenience and uniform flavor distribution.
Yes, our Hing is used across multiple industries including food processing, pickling, and Ayurvedic formulations.

Hing Usage and Benefits FAQ's

Yes, in moderate quantities, Hing is safe and even beneficial due to its digestive and anti-inflammatory properties.
Hing helps reduce bloating, supports respiratory health, enhances digestion, and can balance doshas in Ayurvedic practices.
Add a pinch of Hing to hot oil or ghee during the tempering (tadka) process for curries, dals, and sabzis.
Absolutely. Hing is often used in Jain and Satvik cooking as a substitute for onion and garlic, offering a similar depth of flavor.
It’s advised to mix Hing in warm water or cook it slightly. Raw consumption in very small quantities can be beneficial but must be done cautiously.
Yes, traditionally Hing has been used to ease menstrual cramps due to its antispasmodic and anti-inflammatory properties.
Yes, Hing is a natural digestive aid. A pinch in food or in warm water post meals can help reduce gas and bloating.
In traditional medicine, Hing is sometimes added to herbal teas for digestion. Use very small amounts for such recipes.

Bulk, B2B & Partnerships FAQ's

Yes, we offer tiered pricing for wholesale and bulk orders. Contact us directly for a customized quote.
Absolutely! We support private labeling and can supply Hing under your brand name with MOQ requirements.
We’re always open to expanding our network. Reach out to our team to explore partnership opportunities.
Yes, we offer basic product information and usage training to ensure your team understands the quality and benefits.
Yes, we offer flexible packaging options ranging from sachets to bulk drums for industrial or commercial use.
Fill out the contact form on our website or call our B2B sales team. We’ll get in touch within 24–48 hours.
Yes, we can split shipments for bulk buyers. Just provide the delivery list in advance for smooth dispatch.
Yes, we have a dedicated account manager for corporate and wholesale clients to ensure personalized service.

Payments & Returns FAQ's

We accept UPI, Debit/Credit Cards, Net Banking, and Wallet payments through secure gateways.
COD is available for select pin codes. Availability will be shown at checkout based on your location.
Yes, all transactions are processed through trusted, encrypted payment gateways to ensure your information is safe.
You can return unopened, unused products within 7 days of delivery. Visit our Refund & Return Policy for full details.
Orders can be canceled before they are shipped. Once dispatched, cancellations are not possible.
Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the returned item.
Please take a photo and contact our support within 48 hours of delivery. We will arrange for a replacement or refund.
We apologize for the inconvenience. Please report the issue with a photo, and we’ll send you the correct product at no extra charge.

Shipping & Delivery FAQ's

Currently, we offer PAN-India delivery. International shipping is in the pipeline and will be announced soon.
Orders are typically delivered within 5–7 business days, depending on your location.
You’ll receive a tracking ID via SMS/email after your order is dispatched. You can track it through our courier partner’s website.
We offer free shipping on orders above a certain amount. Shipping charges for smaller orders are calculated at checkout.
Yes, contact our support team immediately after ordering to request an address change before dispatch.
The delivery agent will attempt 2–3 deliveries. You can also reschedule by contacting the courier service with your tracking ID.
At the moment, we do not offer express or same-day delivery, but we’re working on faster delivery options in metro cities.
You can reach out to our customer support team with your order ID, and we’ll help track and expedite your delivery.
Cart

Create your account

Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar
Compare
WeCreativez WhatsApp Support
Our customer support team is here to answer your questions. Ask us anything!
👋 Hi, how can I help?